White Label CPaaS for System Integrators in UK and Europe

Value Proposition of our Communications Platform as a service (CPaaS) for System Integrators

Our CPaaS for systems integrators and software developers offers you the tools to embed real-time communications into business processes or applications using APIs and / or SDKs.

CPaaS platforms offer a wide range of communication features and functionalities including:

  • Unified communications platform
  • Voice and video calling
  • Conference calling
  • Messaging (SMS, MMS, instant messaging and social media messaging)
  • Real-time notifications
  • Call routing and queuing
  • Interactive voice response (IVR) systems
  • Secure communication APIs
  • Omnichannel customer service
  • Virtual phone numbers and more.
Graphic of old-fashioned telephone - what communications was like before unified communications platforms and CPaaS
Graphic of speech and text bubbles illustrating the voice and text aspect of omnichannel communication solutions

A New Addition to UK & European CPaaS solutions for system integrators

We offer Telviva Software International’s unified communications (UCaaS) and CPaaS platform for customer service in Europe and the UK. These platforms include secure & customizable CPaaS APIs for developers, allowing you as a systems integrator or developer to add secure customised communication features to your applications quickly and effectively, without having to manage complex infrastructure or worry about the underlying technical details.

You’re thus able to simplify your clients’ IT infrastructure by integrating multiple communication tools into a unified platform, improving efficiency, reducing costs, and enhancing the overall user experience.

This in turn enables your clients to enjoy multi-channel scalable communication capabilities on a pay-as-you-go basis , thus improving their customer experiences by engaging with their customers through their preferred communication channel.

For more information on our Unified Communications services, please visit this page.

For more information on our omnichannel Online Customer Service platform, please visit this page.

For more information on the value proposition of our Unified Communications and omnichannel Online Customer Service platforms for system integrators, please contact us. We’d be pleased to show you how our platforms enable you to grow your business by meeting the current and future real-time communication needs of your clients.