White Label UCaaS for ISPs & Telcos in UK and Europe

Value Proposition of our Unified Communications as a Service (UCaaS) for ISPs and Telcos

As a Tier 2 or 3 ISP or telco, you face competitive pressures from all sides. New entrants emerge, customers have increasing choices, and differentiating yourself can be a challenge. But it doesn’t have to be this way. Our white-label UCaaS and CPaaS (Communications Platform as a Service) solutions are designed to level the playing field and unlock new opportunities for growth.

Understanding the Challenges for Tier 2 and 3 ISPs and Telcos

A Porter’s Five Forces analysis highlights the key challenges you face. These include:

Threat of New Entrants

Technological advancements create opportunities for disruptive competitors, demanding constant innovation

Image of a lock and key illustrating how the wide range of features and affordability of our white label cloud unified communications solution and online omnichannel customer service platform reduce the threat of new entrants and keep out competition
Image of 2 people icons illustrating the bargaining power of customers

Bargaining power of customers

Customers crave choice and price sensitivity is high, requiring exceptional service and value-added solutions

Bargaining power of suppliers

Negotiating favourable terms with large infrastructure providers can be difficult for smaller players

Image of three people icons signifying smaller players in the telco and ISP market trying to negotiate better terms with large infrastructure providers
Image of 2 identical computer displays, one symbolising an original and a substitute product

Threat of substitute products or services.

Differentiating yourself in a crowded market with specialized services and superior network quality is crucial

Competitive rivalry

Established players with strong market presence and loyal customer bases make it tough to stand out

Image of a wheel symbolising the competitive rivalry that takes place in the communications market with smaller telcos and ISPs having to compete against established players with a strong market presence

Unlock Growth with Our UCaaS for Tier 2 and 3 Telcos and ISPs

As a Channel Partner for Telviva Software International, we empower ISPs and Telcos in the UK and Europe to overcome these challenges and grow your business with customizable white-label UCaaS and CPaaS solutions, tailored for your specific needs:

Increase ARPU and Diversify Revenue Streams:

  • Offer businesses a full suite of advanced communication and collaboration tools they need
  • Generate new revenue streams beyond traditional internet subscriptions with these value-added services
  • Reduce reliance on single-service income and build a more resilient business model
  • Take advantage of the legacy PSTN and ISDN switch-off

Boost Customer Loyalty and Retention:

  • Provide your clients with exceptional communication experiences that keep them satisfied
  • Enhance customer engagement and build stronger relationships through seamless multi-channel communication
  • Reduce churn and increase customer lifetime value.

Gain a Competitive Edge in a Crowded Market:

  • Differentiate yourself from competitors by offering cutting-edge UCaaS and CPaaS solutions
  • Attract new clients and expand your market reach with innovative communication offerings
  • Stand out as a leader in your field and command premium pricing.

Access New Markets and Expand Your Customer Base:

  • Tap into the booming small and medium enterprise (SME) market with accessible and scalable UCaaS and CPaaS solutions
  • Grow your customer base and generate new revenue streams by catering to this growing segment.
  • Secure your future by diversifying your client portfolio and reducing reliance on traditional markets
  • Offer SIP trunking services to businesses moving away from the PSTN and later upsell them to UCaaS.

Empower Your Clients with a Comprehensive Communications Suite

Offer your clients a complete communication and collaboration package with the Telviva Software International’s flexible white-label solutions:

Feature rich IP PBX

Microsoft Teams Direct Routing

Leverage the popularity of Teams to offer seamless integration with existing clients’ platforms.

Real-Time CRM Communications Integration

Enhance customer service efficiency with integrated voice calls and data within CRM systems.

Website Chat and Calling

Attract and engage visitors with instant web chat and call options directly on your clients’ websites.

SIP Trunking Services

Offer a smooth transition from legacy PSTN lines to modern VoIP technology for existing clients who wish to retain existing PBX infrastructure that has not reached end-of-life.

Key Benefits for Your ISP or Telco:

White-label solutions: 

  • Offer branded UCaaS and CPaaS services under your own name
  • Maintain control over your brand and customer relationships while offering cutting-edge technology.

Scalable infrastructure:

Accommodate a growing customer base without significant upfront investments in hardware or software.

Flexible deployment options: 

Choose cloud-based or on-premises solutions to match your business needs and preferences.

Comprehensive feature set:

Provide your clients with a full suite of communication tools, including voice, video, messaging and more.

Enhanced customer experience:

Empower your clients with seamless communications and collaboration, regardless of their location or device.

Increased profitability: 

Generate new revenue streams, reduce churn, and improve customer satisfaction with our value-added services.

For more information on our Unified Communications services, please visit this page.

For more information on our omnichannel Online Customer Service platform, please visit this page.

Ready to empower your business and your clients with innovative communication solutions?  Contact us today to learn more about our white-label UCaaS and CPaaS offerings for ISPs and telcos.