Our Microsoft Teams Direct Routing (South Africa)

In today’s dynamic business landscape, effective communication is the cornerstone of success. Microsoft Teams calling options for businesses in general and our Direct Routing in particular opens a world of seamless connectivity and collaboration for you while reducing phone costs for SMEs in South Africa.

What is Microsoft Teams Direct Routing?

Direct Routing is a feature that enables organizations to connect their telephony infrastructure to Microsoft Teams, effectively making it a comprehensive Unified Communications solution by allowing your employees to make and receive external phone calls on any Microsoft Teams-enabled device.

A graphic of a telephone on a computer screen illustrating how Microsoft Teams direct routing enables telephony and calling to telephone numbers from a computer

Benefits of Teams Direct Routing for SME Businesses

Although there are three Microsoft Teams calling options for businesses to connect their Teams infrastructure to the PSTN (Public Switched Telephone Network), we promote the Direct Routing option because this allows you:

  • Flexibility in carrier selection (“bring your own carrier”)
  • Phased migration from existing telephony investments
  • To retain current numbers
  • Support for global deployments
  • Seamlessly scale operations
  • Potential cost savings for larger organizations.

Microsoft Teams Direct Routing – A Cost-Effective Business Phone System for SMEs

If you’re a business in South Africa looking to consolidate your business communications with Teams calling, our Teams Direct Routing allows you to unlock a host of advanced calling features within Microsoft Teams such as:

  • Making and receiving external calls
  • Accessing voicemail
  • Harnessing features like call transfer, forwarding, and auto-attendant

all from within the familiar Teams interface.

So whether you are looking for:

  • A cloud phone system for an accounting firm
  • Increased collaboration with Teams calling for a legal practice
  • Teams Direct Routing for a marketing agency
  • VoIP solutions for any other professional services firm
  • Teams calling for your SME sales and administration teams

please contact us for more information on how to migrate to our Teams Direct Routing for small and medium businesses.

Or click on the link for more information on the value proposition our unified communications services offer you as a Business.