Talkative’s web calling allows several advantages over regular inbound calling

Talkative’s web calling allows several advantages over regular inbound calling

Improves your online customer experience
Allows your website visitors to seamlessly switch between chat and voice in the same secure session
Connect the right customer with the right agent at the right time
Information on the customer’s journey on your website is visually represented to the agent in real-time, together with information on the customer’s location and device
Use Cobrowsing to assist customers in real time
As webcalls are initiated within your website, you have far greater insight into call tracking metrics supported by detailed reporting
All modern browsers together with iOS and Android mobile apps are supported on the customer side